DPDP Compliance
Explore India Tours is committed to complying with the Digital Personal Data Protection Act, 2023 (DPDP), India's landmark legislation governing the processing of personal data. This page explains how we uphold your rights under the DPDP and the measures we have implemented to ensure compliance.
Scope and Applicability
This DPDP Compliance page applies to all visitors accessing the Explore India Tours website (my-ride.in). While we do not require user registration or maintain a database of personal information, we may collect limited personal data through automated means such as web analytics, cookies, and server logs. This data is processed solely for the purpose of improving website functionality and user experience.
Your Rights Under DPDP
Under the Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to Access: You may request confirmation of whether your personal data is being processed and obtain a copy of such data.
- Right to Correction: You may request correction of inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your personal data, subject to legal obligations.
- Right to Withdraw Consent: Where consent is the basis of processing, you may withdraw it at any time.
- Right to Grievance Redressal: You may file a complaint with the Data Protection Board of India if you believe your rights have been violated.
How We Comply
Explore India Tours complies with the DPDP by:
- Minimizing data collection to only what is necessary for website operation
- Not storing personal data beyond the duration required for analytics or security
- Using anonymized or aggregated data wherever possible
- Providing clear mechanisms for users to exercise their rights
Data We Process
The personal data we may process includes:
- IP addresses (anonymized where possible)
- Browser type and device information
- Pages visited and time spent on site
- Cookie identifiers for session and preference management
This data is not linked to any identity unless voluntarily provided through contact forms.
Legal Basis for Processing
Our processing of personal data is based on legitimate interest under Section 6 of the DPDP, specifically for website security, performance monitoring, and user experience optimization. We do not rely on consent for this processing, as it is necessary for the functioning of our informational website.
How to Exercise Your Rights
To exercise your rights under the DPDP, please send a request to our Data Protection Contact via email at [email protected]. Include:
- Your full name
- Details of the data you wish to access, correct, or delete
- Any supporting information to help us locate your data
We will respond to your request within 30 days of receipt.
Response Timeframes
Under the DPDP, we are required to respond to your requests within 30 days. If additional time is needed, we will notify you with reasons for the delay.
No Discrimination Policy
Explore India Tours does not and will not discriminate against you for exercising any of your rights under the DPDP. You will not be denied services, charged different prices, or receive a lower quality of service for making a request.
Updates and Changes
We may update this DPDP Compliance page periodically to reflect changes in the law or our practices. The most recent version will always be posted here with an updated effective date.
Contact Information
For any questions, requests, or complaints regarding your data under the DPDP, please contact:
Amos Whitfield
Tyntesfield House, Wraxall, Bristol, BS48 1NX, United Kingdom
[email protected]
You may also file a complaint with the Data Protection Board of India if you are not satisfied with our response.